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Pissed Consumer Interviews ?

Horrible horrible company, after setting my profile up, I found the service to not fit the needs of my company after the first two months of using it. Only to discover I can't even buy my way out of the contract. There is no way out, according to their customer service. This is a company who aims to squeeze anything out of anybody, and does not aim to serve or help their customers. Horrible horrible ethics, horrible service (when I used it), and horribly unethical trapping mechanisms built into their business model and contracts. Also super disappointed with Facebook for partnering with them and suggesting their services for small business owners.
Called them for help with email problems. First time I called, about 8am Eastern on a Monday morning, I was told that it was too early, the MyTime service was not 24/7 and that they would get back to me in a couple of days. I called several times and wasted about 4...
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Company wrote 0 private or public responses to the review from Apr 02.
1.5
I didn't like
  • Misrepresention
#1224376
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Resolved
Resolved: Mytime - Made an appointment with my time for demo they didn't call

Mytime - Made an appointment  with my time  for demo they didn't call
Am not sure whay kind of business mytime is I scheduled an appointment with them for a dempo they dont show up what?, I saw that my time is partners with Facebook that is why I contacted them , not sure why they would call me many times then not call or send an email I think I will stay with ,my booking system {{Redacted}}
Company wrote 0 private or public responses to the review from Nov 24, 2017.
#1136416
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Rep Made promises with no follow through. set meetings with a rep and could never connect. contacted manager discussed issues was told they would have my rep contact me, he did and made excuses and said all his promises he were not something he could do and that I...
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Company wrote 0 public responses to the review from Nov 14, 2017.
1.0
I didn't like
  • Unethical
#1131149
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First of all, MY TIME Scheduling Service promised to transfer all of my data and personal notes with their sophisticated software system, and guess what? They never did!!! This is a huge problem for me because my notes is the most important information that I need to...
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Company wrote 0 public responses to the review from Oct 29, 2017.
Anonymous
Anonymous

I feel you entirely! Horrible horrible ethical practice. I feel nothing but contempt every month I see the $100 leave my pocket. In exchange for what? Literally a worthless us...

#1122853
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They put auto blocks on holidays so clients can't book. If you only use the app and not the computer you have no clue that people can't book online. You can't book couples with two staff members. They automatically cancel appointments and client lists and blame it on...
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Company wrote 0 private or public responses to the review from Jul 18, 2017.
1.0
#1076076
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Short Review on April 13, 2017

Burden not a service! AVOID!!! Customer service terrible! Will tell you they won't help and continue to charge you!
Company wrote 0 private or public responses to the review from Apr 13, 2017.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Website
#1034073
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My Time Book Appointments- Runaway! I’m giving My Time 1 star review because even though the concept sounds promising, I’ve had several issues with them. First of all, My Time Scheduling Service promised to transfer all of my data and personal notes with their...
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Company wrote 0 public responses to the review from Mar 23, 2017.
1.0
I didn't like
  • Misrepresentation
#1024499
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I am a small business owner who decided to give MyTime a try using their free trial option. I decided to subscribe once I realized that I can focus all of my energy and attention on my clients instead of on administrative issues, like booking appointments, keeping...
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Company wrote 0 private or public responses to the review from Dec 12, 2016.
4.9
I liked
  • Service
  • Ability to focus on my customers
  • Customer service
#971637
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They sign up your business and pretend to support you and you have no way to delete them at all!! Huge scam, stay away from their sites! They also attach other spam to your business often with the incorrect information, pricing etc. There is absolutely no way to get...
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Company wrote 0 public responses to the review from Nov 07, 2016.
Anonymous
Anonymous

If you believe there's no way to get something off your website then you don't know anything about websites. You should NOT manage your own stuff if you don't know how to do s...

Anonymous
Anonymous

No one signs up your business? You're biz may have been listed on their directory marketplace and thats about it. (888) 423-1944 They actually have a support line you can call...

#951071
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Not a fan of mytime - everything was extremely glitchy and customer support was awful. My cc was charged multiple times (more than the amount I was expecting to pay) before my service even happened. Then, when I contacted the service provider, they had no record of me...
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Company wrote 0 public responses to the review from Oct 20, 2016.
1.4
#940426
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